Author Archives: Frank Herman

Using Process / Workflow Automation to Meet Internal Control Requirements

The Sarbanes-Oxley Act prescribes various accounting, reporting and control requirements that companies must meet in order to support the intent of ensuring that financial statements are accurate and trustworthy. Using process automation tools is a cost-effective way to support fulfillment of these requirements. Specifically, Section 302 of the Act mandates a set of internal procedures [...]

Consider Using Process Automation Tools To Ensure ITIL® Implementation Success

OK – you’ve decided to implement ITIL® processes and you’re trying to figure out ways to make it really work well. Consider using process automation/management tools to implement your ITIL processes! These tools unite an organization’s people, process (ITIL or Business Processes), and technology in a seamless cost effective manner that significantly increases productivity and profitability. [...]